Question 1

How do freight companies hire top sales talent?

Accepted Answer

Journey works exclusively in freight, which means every search starts with a clear picture of what strong performance actually looks like in the role. Whether the need is a C-suite executive, a VP of Sales, or a team of freight brokers, Journey matches the right type of search to the situation: executive search for the most senior roles, retained recruiting for director-level and above, and contingent recruiting for mid-level positions. Journey has placed top performers at 170+ freight companies, including 12 of the top 100 in the industry.

Question 2

What is the best way to train new freight sales reps?

Accepted Answer

New freight sales reps typically struggle with three things: not knowing what to say on a cold call, not knowing how to move a prospect through the pipeline, and not getting enough practice before going live. Journey addresses all three through the Freight Academy, which covers the full curriculum from prospecting to account development, and the AI Sales Coach, which lets reps practice cold calls, discovery calls, and objection handling in realistic freight scenarios as many times as they need before picking up the phone for real.

Question 3

How do freight brokers grow their book of business faster?

Accepted Answer

Most freight brokers plateau because their activity is high but their approach is not improving. Consistent growth requires three things working together: a structured sales process, ongoing skill development, and the right accounts to go after. Journey's Freight Academy gives reps the framework, the AI Sales Coach builds the muscle through repetition, and Journey's consulting services help brokerages identify which accounts are worth pursuing and how to build a pipeline that compounds over time.

Question 4

When does a freight brokerage need a sales consultant?

Accepted Answer

A freight brokerage needs a sales consultant when the problem is not who is in the seats but how the business is structured around them. If reps are working hard but pipeline is inconsistent, revenue is unpredictable, or the team keeps losing accounts it should retain, the issue is usually process and strategy, not talent. Journey's consulting services focus on freight brokerage operations, sales strategy, revenue forecasting, and team development.

Question 5

What is the fastest way to improve freight sales skills?

Accepted Answer

The fastest-improving freight sales reps combine structured curriculum with high-repetition practice. Journey's AI Sales Coach lets reps practice realistic freight sales scenarios including cold calls, discovery calls, QBRs, and objection handling as many times as needed before going live with a real prospect. Paired with the structured training in the Freight Academy, this combination shortens ramp time and builds the kind of confidence that shows up on actual calls.

Freight Industry Recruiting, Consulting, and Training

Three services.
One mission.
Growth built the right way.

Freight Sales Training Built by People Who've Done It

Results that speak for themselves

Latest Blog Posts

Will Jenkins’ Journey to grow freight brokerages

Strategic Partnership between Shipper CRM and Journey formed as Will Jenkins invests in Shipper CRM

AI Sales Coach

See the work behind freight brands you already recognize

Build a brokerage worth talking about

Questions about growing a freight business

Three services. One mission. Growth built the right way.